Salesforce Einstein Copilot for Commerce
AI shopping assistant that personalizes product recommendations and boosts e-commerce conversions.
About Salesforce Einstein Copilot for Commerce
Einstein Copilot for Commerce embeds generative AI into Salesforce Commerce Cloud storefronts. It acts as a personal shopping assistant, helping customers find products through natural language search, generating personalized recommendations based on purchase history, and answering product questions in real time. Merchants can also use it to generate product descriptions, create promotional content, and analyze shopper trends.
Use Cases
Power natural language product search on storefronts
Generate personalized product recommendations
Answer shopper product questions in real time
Auto-generate SEO product descriptions
Analyze shopping trends and cart abandonment
Key Features
Pricing
Available with Salesforce Commerce Cloud. Einstein Copilot add-on required.