ServiceNow Now Assist for HR
Intelligent HR service delivery that answers employee questions and automates HR workflows.
About ServiceNow Now Assist for HR
Now Assist for HR Service Delivery brings generative AI to HR case management on ServiceNow. It enables employees to get instant answers to HR questions, automates case creation and routing, and helps HR agents summarize cases and draft responses. The agent integrates with the Employee Center portal to deliver a seamless, chat-like HR experience without leaving ServiceNow.
Use Cases
Answer employee HR policy questions instantly
Auto-route HR cases to the right team
Summarize complex HR cases for agents
Generate personalized onboarding task lists
Provide self-service leave and benefits information
Key Features
Pricing
Requires ServiceNow HR Service Delivery Pro or Enterprise with Now Assist add-on.